About Us
UBGREEK has been serving sororities, fraternities and professional organizations
since 1999. We are headquartered in Wheaton, Illinois.
Our customer service center is centrally located in
Kansas City, Missouri. We help students, parents, and
alumni purchase top quality "Greek" merchandise.
Your satisfaction is always guaranteed.
We are committed to maintaining and respecting your
privacy. All information pertaining to you and/or your
transaction(s) will not be disclosed to any outside
parties. For more information regarding security, please
view our privacy policy.
Online Ordering
1. To order online, select items to be purchased by
browsing our online catalog. Click on the product image
or on the “Click for More Detail Button.”
2. You will be directed to an Item Detail page that
will contain a description and price for the product
with an enlarged view of the item. Please be sure to
select all necessary information where available (i.e.
size, color, etc.) before adding the item to your shopping
cart.
3. Please select the “Add to Cart” Button
on the lower right-hand portion of the screen to add
the product to your shopping cart.
4. After verifying that the quantity, color, size and
item are correct, continue through the checkout process
by selecting the “Check Out” button, or
choose to continue shopping by clicking “Continue
Shopping.”
5. When checking out, please fill in all necessary
shipping and billing information very carefully. Include
your Name, Address, City, State and Email.
6. Next, choose a form of payment (Visa, MasterCard,
Discover or American Express), and please submit your
payment over our secure gateway service.
7. An order confirmation will appear if your order
is entered properly.
8. You will also receive a confirmation email to the
address you have provided during the checkout process.
Thank You.
Ordering By
Phone
1. To order by phone, please call 1.800.UBGREEK to speak
with one of our customer service representatives. Business
hours are 8 a.m. to 4:30 p.m. Monday through Friday,
C.S.T.
2. Please have your credit card or payment information
available. Also, please be sure to have the product
names and numbers ready.
Ordering By
Mail
To place an order by mail, please follow the necessary
steps during the checkout process (as listed above)
to generate a printable order form. During third step
of the ordering process you must select “Fax/Mail”
in the “Payment Method” drop-down menu.
Click the “Accept and Continue” button at
the bottom of the screen and you will be directed to
a page with a printable version of your order. Once
you have printed out the form, filled in the required
information and carefully reviewed it, please send the
form along with a check or money order payable to: UBGREEK
Inc. 427 West Park Ave. Wheaton, IL 60187-6354
Return Policy
Your satisfaction is always guaranteed with UBGREEK.
We strive to provide the best quality merchandise and
customer service. We ask that you consider the fact
that all the merchandise you order will be customized,
and unique to only your organization. Therefore we can
only accept returns on damaged or defective items. UBGREEK
will do exchanges if you find that an item in our apparel
section is not the correct size. We will be happy to
exchange it for you, provided that it is in its original
condition. |
